Modified on 12.19.2012

Institutional | Ombudsman

For the purpose of learning about, studying and resolving any issues relating to the company’s Code of Conduct, Fibria has instituted the Office of the Ombudsman, a channel that is open to both the internal and external public. Acting with impartiality and transparency, the Ombudsman ensures the confidentiality of information and anonymity of the people involved, promoting a better environment for all. through this channel, it is possible to clear up doubts and submit accusations of non-compliance with the Code of Conduct, including corruption, bribery, fraud, damage to the environment, false information, inadequate accounting records, inappropriate use of company assets, discrimination with regard to race, color, religion, gender or physical or social condition, and unethical behavior or procedures.

Code of Conduct

Fibria’s Code of Conduct is an important tool for the alignment of the organization, laying down ethical and behavioral standards for the company’s employees to apply in their relations with internal and external stakeholders.

All employees, independent of their position and duties, must be familiar with and abide by the standards set out in the Code of Conduct of the company for which they work.

Details of Fibria’s Code of Conduct are available at the following link:

Fibria Code of Conduct
PDF (3.74 Mb)

To contact the Fibria Ombudsman:

Telephone:
0800 891 1730

Send a letter to:
Ouvidoria
Fibria Celulose S/A
Caixa Postal nº 72632

To send a message to the Fibria Ombudsman, click here

Responsible for the information on this page: Fabiana Vitti / Tiago Noronha